Problem Note 56997: The SAS® Grid Manager agent plug-in for SAS® Environment Manager is unable to retrieve data
 |  |  |  |  |
The SAS Grid Manager agent plug-in for SAS Environment Manager is unable to retrieve data from Platform Web Services for SAS® when it is configured to use external URLs.
The only workaround is to use IBM Platform RTM to collect the data.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid Manager | Solaris for x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 |
| Linux for x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| HP-UX IPF | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled HP-UX | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 9.4 | 9.4 | 9.4 TS1M3 | 9.4 TS1M3 | ||
A fix for this issue for SAS Environment Manager 2.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U95.html#56997A fix for this issue for SAS Environment Manager Enablement Kit 2.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U95.html#56997| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2015-11-03 13:47:46 |
| Date Created: | 2015-11-03 10:41:07 |